Frequently Asked Questions
Pickup Area at the Airport
Once you have passed through the arrivals exit door, one of our staff members will be waiting for you outside on the sidewalk holding a sign with your name on it.You will be able to identify them by their blue T-shirt with our logo.
Go to our website https://puntamitatransportation.com/https:// choose the type of car you need, select one-way service or round trip returning from Punta Mita to the airport; enter your travel destination (hotel name), your arrival/departure date and the number of passengers.
For passenger transportation service we have sedans, suburbans and sprinters available.
Of course, we always recommend our clients make their reservations at least 3 to 7 days in advance. By doing so we ensure that everything is ready upon arrival. We also accept last-minute reservations by calling our number: 52 3221368611
Ideally, you should reserve Transportation from Puerto Vallarta Airport at least 3 to 7 days before your arrival.
Yes. However, in order for us to offer you the best service, it is necessary that you make an advance reservation and provide us with your flight number. With this information, we will be able to monitor your flight and know if you are arriving on time or late.
After you have collected your luggage from the baggage claim area, please proceed through the glass doors directly ahead. Continue walking towards the arrivals exit leading to the parking lot. Upon exiting, one of our staff members will be waiting for you outside, holding a sign with your name on it. You can identify the staff member by their blue t-shirt featuring our logo.
Yes. To do so safely, it is necessary to mention it in your reservation so that we can inform the driver of the requested stops and adjust the total cost of the trip.
Don’t worry, if your flight is delayed, we will know and we will wait for you until you arrive in Puerto Vallarta. To make this possible, you need to provide us with your flight number so we can monitor it from departure. In case your flight has been cancelled for a reason beyond your control, you must call us at 52 3221368611 to inform us of the situation, and we will be able to help you when you arrive at our destination.
Yes, of course. When making your reservation on our website (https://sanpanchotransportation.com/), you must enter the total number of travelers who are coming with you and we will provide the appropriate vehicle or vehicles for your group.
Yes. Our staff will help you safely load your luggage into the vehicle when we receive you.
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